Sunday, December 05, 2010

無效的傾聽(Ineffective listening)

1不適當傾聽(Inadequate listening)
2評估傾聽(Evaluative listening)
3過濾傾聽(Filtered listening)
4標籤傾聽(Labels as filters)
5事實為本傾聽(Fact-centered rather than person-centered listening)
6預演(Rehearsing)
7同情傾聽(Sympathetic listening)
8中斷(Interrupting)

No comments: