JT Learning IMAM
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Sunday, December 05, 2010
無效的傾聽(Ineffective listening)
1不適當傾聽(Inadequate listening)
2評估傾聽(Evaluative listening)
3過濾傾聽(Filtered listening)
4標籤傾聽(Labels as filters)
5事實為本傾聽(Fact-centered rather than person-centered listening)
6預演(Rehearsing)
7同情傾聽(Sympathetic listening)
8中斷(Interrupting)
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