Friday, August 08, 2008

嬴得別人支持的12種方法

嬴得別人支持的12種方法(Twelve Ways to Win People to Your Way of Thinking)
戴爾·卡內基(Dale Carnegie)

1.避免辯論。 (The only way to get the best of an argument is to avoid it. )

2.尊重對方意見。 (Show respect for the other person’s opinions. Never say, “You’re wrong.” )

3.承認錯誤。( If you are wrong, admit it quickly and emphatically. )

4.以友善方法開始。(Begin in a friendly way. )

5.立即得到對方說「是,是」。 (Get the other person saying ”yes, yes” immediately. )

6.給別人多說話。 (Let the other person do a great deal of the talking.)

7.給別人感到主意是他的。 (Let the other person feel that the idea is his or hers.)

8.嘗試誠實地從別人角度看。 ( Try honestly to see things from the other person’s point of view.)

9.同情別人的主意和想法。 (Be sympathetic with the other person’s ideas and desires. )

10.迎合更高尚的動機。 (Appeal to the nobler motives. )

11.生動地表達你的主意。 (Dramatize your ideas. )

12.定下挑戰。 (Throw down a challenge.)

Monday, August 04, 2008

改變別人的9種方法

改變別人而不冒犯或引起反對的9種方法(9 Ways to Change People Without Giving Offence or Arousing Resentment)

戴爾·卡內基(Dale Carnegie)

1.由稱讚及誠實的欣賞開始。 (Begin with praise and honest appreciation. )

2.間接地要求別人注意他的錯誤。 (Call attention to people’s mistakes indirectly. )

3.批評對方前談自己的錯誤。 (Talk about your own mistakes before criticizing the other person. )

4.提出問題而不直接命令。 (Ask questions instead of giving direct orders. )

5.保存別人面子。 (Let the other person save face. )

6.稱讚最細微的進步和稱讚所有進步。(誠於嘉許,寬於稱道) (Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.” )

7.給別人一個好的名聲去保存。 (Give the other person a fine reputation to live up to. )

8.採用鼓勵,讓別人覺得容易改正錯誤。 (Use encouragement. Make the fault seem easy to correct. )

9.給別人快樂去做你所建議的事。 (Make the other person happy about doing the thing you suggest.)

Friday, August 01, 2008

討人喜歡的6種方法

討人喜歡的6種方法(6 Ways to Make People Like You)

戴爾·卡內基(Dale Carnegie)

1.待人以誠(Become genuinely interested in other people)

2.微笑 (Smile)

3.記住名字 (Remember that a person’s name)

4.善於聆聽 (Be a good listener)

5.談別人的興趣 (Talk in terms of the other person’s interests)

6.給別人重要的感覺 (Make the other person feel important)